1. General Facility Rules

• PAT Centre Management reserves the right to be present on the premises at any time.

• The facility is monitored by CCTV for safety and security purposes.

• Conducting dog training classes is strictly prohibited unless prior approval has been granted by PAT Centre Management.

• Please handle treats responsibly. Pick up any food dropped on the ground immediately.

• Do not leave personal belongings unattended. PAT is not responsible for any loss or damage.

2. Booking & Time Usage

• Entry is permitted only during your booked time slot.

• Usage is strictly on an hourly basis, including setup and packing time.

• Please vacate the facility promptly when your booking ends to respect the next user.

3. Facility Care & Responsibility

• Please ensure all lights and fans are switched off before leaving.

  • A charge of $10 per hour will apply if lights or fans are left on.

• If there is no booking immediately after yours, you must ensure the doors are securely locked.

  • You will be held liable for any damage or loss resulting from the facility being left unsecured.

• Dogs and handlers using the facility must be agility-trained for independent practice or supervised by a qualified instructor.

• Please use all equipment carefully. Users may be required to compensate for any damage caused to equipment or infrastructure.

4. Potty & Cleanliness Policy

• Please allow your dog to potty before entering the facility and provide regular potty breaks during your session.

• In the event of an accident:

  • Blot with the provided pee pads.

  • Apply enzyme cleaner (available on both sides of the facility).

Charges:

• $50 for any pee or poo incident within the ring.

• Additional $30 penalty if the user fails to clean up properly.

5. Rates (Based on Operating Hours)

Non-Peak Hours – $95/hour
Mon–Fri: 0600–1759 hrs

Peak Hours – $135/hour
Mon–Fri: 1800–2359 hrs
Sat, Sun & Public Holidays: 0600–2159 hrs

6. Payment & Cancellation Policy

• Full payment is required within 12 hours to secure your booking.

• Bookings without payment within 12 hours will be automatically cancelled.

• All payments are non-refundable.

• A $10 administrative fee applies to any cancelled booking.

7. Booking Rights

PAT Centre reserves the right to cancel or amend bookings where deemed necessary.
If payment has been made, the amount will be credited to your account for future use.